The most common culprit, in regards to the negative review, was in regards to the billing policy, inaccurate results and the hard “cancellation” process. On its official BBB reviews and complaint page, 185 customers gave the company a “negative” review, whereas 9 gave it a “positive” review.
INSTANT CHECKMATE PROFESSIONAL
The standard report includes personal information (date of birth and phone numbers), any related individual to the individual researched, contact details, their location history, criminal records, traffic violations, vehicle information, social media profiles, FAA pilot licenses, DEA controlled substances licenses, nearby sex offenders and horoscope information.Īs for the premium reports, this information may include civil judgments, corporate affiliations, UCC filings, hunting/fishing permits, watercraft ownership, old phone numbers, properties owned, tax liens, any professional licenses on file, foreclosures, weapons permit, foreclosures, nearby neighbors and business associates. What’s included in the fee?Īccording to the official website, they offer a standard report and premium report option, both of which vary with the inclusions and each report will vary depending upon the individual as public records will have varying amounts for each person you search. With all of this being said, be sure to check for any promotional opportunities before making your purchase to ensure you’re getting the best deal possible at the time. In some cases, again, according to the same page, the company may offer the opportunity for the purchase of an individual report, said to be $19.99 each, but this will depend on the time of promotion.
INSTANT CHECKMATE TRIAL
While we did find this link, we did see on the terms and conditions page that the company did offer a trial membership plan, which would cost $1 for five days of use, and if you do not cancel within the five days, then you will be automatically billed per month at the current monthly rates. Instant Checkmate, regardless of how you use it, will cost money.
INSTANT CHECKMATE FREE
These are the fees for unlimited reports, with no free option or individual report available. NOTE: Accurate as of 2018 and the fees are subject to change. $27.82 a month (billed $83.47 at the time of purchase) To save you the time, we ran a report on a sample subject and were able to find the prices, which we note below inside of the table. Sadly, in order to see the costs, you will need to run person’s name through the system, which, in some cases, can take as long as 10 minutes to do so. Since the website isn’t straightforward with its fees and makes you wait quite a long time as you research the individual, the prices can be hard to find right away. In order to cancel your membership once you subscribe, you will either have to email the company, call their toll-free line or submit an online request form. I do not recommend this service whatsoever, and I am curious as to whether other users have encountered similar issues.“ Aerial view of woman using computer lapt” ( CC BY 2.0) by How much does Instant Checkmate cost?Īt the time of this publishing, the company offers two basic membership plans, with each plan billed up front for the entire term selected, and like most recurring subscription services, your credit card will continue to be billed by default until you cancel your service. But it is really the lack of customer service and inappropriate suspension of my account with no communication or legitimate reason that earns the black mark for ICM, and the "suspicious" activity was, in fact, on their end and not mine. For the prices charged, I would expect more comprehensive and reliable information.
As far as content is concerned, I found some useful information but a multitude of inaccuracies as well. I am not a business and every report I accessed was for someone known to me personally - no credit screenings, employment screenings, or anything of the sort. When I contacted support, I got a generic response indicating that my account had been suspended for "suspicious" activity, in spite of the fact that I violated NONE of their terms of use.
After viewing several reports, I was cut off from the service with no communication from ICM.
To determine whether it would be worthwhile, I accessed several dozen reports so that I could get a reasonable sample size and gauge the worthiness/accuracy of the information. ICM advertises "unlimited" reports included with your paid subscription. I originally wanted to try this service out for a few days and went ahead and subscribed for a month, in spite of the excessive monthly charge.